Branch Manager - Kismaayo Branch

About the role

RAAS Microfinance Institution LLC is seeking a Branch Manager to lead and manage the overall operations and performance of its Kismaayo Branch. The role involves branch growth, client outreach, portfolio management, staff supervision, and compliance with Sharia-compliant financing principles.

Education

Bachelor’s degree in Business Administration, Finance, Banking, Economics, Accounting, Management, or a related field.

Skills

• Strong leadership, supervision, and branch management skills.
• Excellent client interviewing, verification, and appraisal skills.
• Good understanding of microfinance operations, credit management, and portfolio quality control.
• Strong recovery follow-up, negotiation, and problem-solving skills.
• Good communication, customer service, and stakeholder engagement skills.
• Ability to manage staff, targets, reports, operational risks, and field challenges.
• High level of integrity, confidentiality, discipline, and professionalism.
• Good computer skills, particularly Microsoft Word, Excel, and reporting tools.
• Ability to work under pressure, meet deadlines, and deliver results with minimum supervision.