Financial Inclusion Officer

About the role

The Financial Inclusion Officer will support the implementation of high-quality financial inclusion programming through capacity-building for teams, conducting market assessments, designing interventions, and building relationships with key market actors from the private sector and government. The Officer will also be involved in designing Intervention Concept Notes (ICNs) that integrate financial inclusion, climate responsiveness, and gender-transformative approaches, and will work closely with the MEL team to ensure robust monitoring and learning. S/he will also play a role in representing Mercy Corps' financial inclusion work externally, through building relationships with key partners and participating in relevant coordination and learning events.

Education

A degree in Business, Economics, Development Studies, Program Management, or related Social Science fields.

Skills

• Strong understanding of systemic change and sustainability, with the ability to track institutional adoption, adaptation, expansion, and response (aligned with the AAER framework).
• Ability to facilitate co-design processes with financial institutions, fintechs, and market actors to develop climate-responsive and gender-inclusive products.
• Experience in agent network strengthening, including recruitment, training, liquidity management, and performance monitoring.
• Commitment to gender equality and social inclusion, with proven ability to design interventions that address structural barriers for women and youth.
• Strong relationship management skills to establish and maintain partnerships with financial institutions, regulators, fintechs, and community structures.
• A willingness to relocate for short-term as necessary within coverage regions, based on programmatic needs, work independently and as part of a team.
• Computer literate especially in Microsoft Office (Word, Excel, PowerPoint, Outlook). Familiarity with digital data tools (Kobo, CommCare, Power BI) is an advantage.